|
DFC service and repair most brands of Computers, Printers, Faxes and photocopiers.
Depending on your requirements we offer a range of support options with a specialist team where we can look after your equipment either from our workshop, your home or office, even remotely. We support a variety of system environments and software configurations. We support the following desktop/server operating systems and applications (but not limited to): Desktop support Microsoft Windows 98 Microsoft Windows 98SE Microsoft Windows ME Microsoft Windows 2000 Professional Microsoft Windows XP Microsoft Windows Vista Linux KDE and Gnome Apple Macintosh Server Support Windows 2003 Server Windows 2003 SBS Windows 2000 Server Windows 2000 SBS Application Support Microsoft Office Suites 2000, XP, 2003 and 2007 Other Microsoft suite of products Symantec, Trendmicro, Kaspersky, eScan and other security products Quicken, MYOB suite of products Medical Director and other industry specific applications and many more Support Plans Service Level Agreements If you find your business requires a more proactive approach to it’s IT systems we have Service Level Agreements (SLA) to suit your needs. We understand that system down time has a critical impact and places a large strain on any organization. These support plans allow us build a strategic business relationship and ensure a fast response towards the resolution of any issue that may arrise. Service Level Agreement support hours are purchased in bulk and can be redeemed for preventative maintenance, workshop/on-site/remote support, project services. We can customise the SLA to meet your business requirements. |